Announcement

Collapse
No announcement yet.

Update filters

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Update filters

    Hello!

    I created a new filter in Case view. And after activating it, I open a new tab and edit filter's field. Then when I go back to Case view, no update filter cases. Even if go a other entity and go back Cases.

    How can I be sure that always update the list??

    Thanks for your help.

  • #2
    Hi,

    Not very clear. I tried but could not reproduce. Please provide more clear explanation.

    Comment


    • krmn.msg
      krmn.msg commented
      Editing a comment
      I will try more clear explanation.

      I created a new field, a boolean, called 'Read'. This field is true when I open the case.

      Then I created a new filter, that use 'Read'. With this filter active, I open a case whit 'Read = false'.
      Like I opened the case, 'Read' now is 'true'.
      Right in this moment, when I go back to Case list. Sometimes. the filter is not updated.

      How can I be sure that always update Case list??

      Thank you!

      p.s.: Do you get me?
      Last edited by krmn.msg; 07-08-2016, 04:47 PM.
Working...
X