Right now, it seems that all email addresses are linked to the internal email client. Is there any way to change this so that I can use an external email client to compose new emails at all?
Make email links work with external email clients
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No,
But you can change
client/res/templates/fields/email/detail.tpl
​client/res/templates/fields/email/list.tpl
Add mailto: {{value}} into href and remove data-action="mailTo"If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks. -
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I did edit the Email.json-file, so that the reply-button linked direct to my Outlook. In order to that I have only one reply-button, I delete the row 7 in the file ("detail": "views/email/detail") and put the dropdown-menu manually ... see as follows:
"detail": {
"dropdown": [
{
"label": "Reply",
"link": "mailto:",
"acl": "read"
},
{
"label": "Create Lead",
"action": "createLead",
"acl": "create"
},
{
"label": "Create Task",
"action": "createTask",
"acl": "create"
},
{
"label": "Create Case",
"action": "createCase",
"acl": "create"
}
],
"buttons": [
{
"label": "Reply",
"link": "mailto:",
"style": "danger",
"acl": "read"
}
]
If I let be the line 7 (see above), I have the button and the lines in the dropdown menu double and every link works how it should. If I delete the line 7, I can choose the task (Create Lead, Create Task and Create Case), but it doesn't work! I have no more ideas .... can anybody help me? Thanks in advance!Comment
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