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  • yuri
    replied
    Email should be sent to Assigned User. Not to contacts. I just tested and it worked.

    Leave a comment:


  • bkny
    replied
    1218
    Thank you for the response.

    Yes I set up Outbound Email in Administrations, and all test emails I trigger from the test page were sent and received.

    Administration > Scheduled Jobs > Send Email Reminders > Logs , the only entry there is the one Invite I sent from one of the test Calls I setup.
    I received the invite with no problems.

    On the test Calls I setup, the popups always worked, and cleared off the Call's page.
    The email reminders never cleared from the Call's page, and I never received them, so I assume they never went.
    I also doubled checked my spam filter and folder, nothing in there.

    Leave a comment:


  • yuri
    replied
    Administration > Scheduled Jobs > Send Email Reminders > Logs
    What's in log?
    Did you setup Outbound Email in Administrations?

    Leave a comment:


  • bkny
    started a topic cron job

    cron job

    So to make the jobs happen, we need to add :
    * * * * * /usr/local/bin/php -f /usr/www/users/xxxx/xxxx/crm/cron.php > /dev/null 2>&1

    For the timing / scheduling where there is all * * * * * , I'm used to putting a time notation in there instead of all " * " .
    Must it be left with all " * " , or do we edit as needed , say once every minute so : " * 1 * * * " ?

    I initially added it verbatim, but my email notifications are not going out.
    Any test email from within any setup area has worked fine.
    I'm not getting any errors after editing my crontab, or any errors emailed to me either.




    EDIT: so answered my own question about the " * * * * ", the job is running every minute.

    BUT, Espocrm is not sending out the email reminders for Calls.
    The popups are working as are invites.
    The popup reminders clear out of the particular Call screen after they happen, all the Email reminders are still there agreeing with the fact they never happened/went out.
    Any thoughts of where I should be looking to get the reminders to go out?

    TIA 888
    Last edited by bkny; 04-01-2016, 07:58 PM.
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