Case status is Assigned instead of New

computerhighway

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#1

Case status is Assigned instead of New

03-03-2016, 10:20 AM

We have changed Case Distribution to None for a group email account but the cases are still being created with case status of Assigned instead of New which was the main reason to ask for this feature so that we know which cases are new and have not been assigned.
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yuri

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#2

03-03-2016, 10:27 AM

Will be fixed in the today's hotfix release.

If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.
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computerhighway

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#3

03-04-2016, 09:22 AM

Perfect, sorted now. Many thanks.
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