Hello
Before purchasing extensions for a self-hosted EspoCRM installation, we would like to clarify several licence terms.
Could an EspoCRM team member please confirm the following?
If prices should not be discussed publicly, please indicate the appropriate contact method for obtaining an official quotation.
Thank you.
Before purchasing extensions for a self-hosted EspoCRM installation, we would like to clarify several licence terms.
Could an EspoCRM team member please confirm the following?
- Are the Advanced Pack, Outlook Integration and VoIP Integration licensed per production instance rather than per user?
- Does the number of users affect the annual extension price?
- Does one licence cover one production instance and up to two non-public development, testing or staging instances?
- Would a test and acceptance instance and a temporary migration instance be covered?
- If one production instance is used internally by several legal entities belonging to the same group, does it remain one licensed instance?
- What happens technically and contractually when the twelve-month licence term expires?
- Does the installed extension continue to function after expiry?
- Is continued use permitted without renewal, or must the extension be uninstalled?
- What happens to reports, workflows, BPM processes and other configurations created with the extension?
- Is the licence bound to a domain, hostname, server, instance identifier or customer account?
- What is the process if an installation is moved to a different server, domain or hosting provider?
- Are renewal and multi-year prices published anywhere?
If prices should not be discussed publicly, please indicate the appropriate contact method for obtaining an official quotation.
Thank you.
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