Audit Stream Not Capturing Changes for Some Opportunity Records

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  • Ashif Malayil
    Senior Member
    • Dec 2023
    • 260

    #1

    Audit Stream Not Capturing Changes for Some Opportunity Records

    Hi Team,

    I’m facing an issue in the Opportunity module where audit tracking behaves inconsistently across records.

    I have enabled auditing for multiple enum fields such as Status, Priority, etc. The expected behaviour is that any change in these fields should be captured in the audit stream.

    However:
    • For some Opportunity records, the audit logs are working perfectly and capturing all changes.
    • For other records, no audit history is being recorded at all, even though the same fields are updated.
    • Auditing is enabled at the field level.
    • This issue is limited to specific records only.
    • There have been system upgrades/migrations performed earlier, and I suspect this might have impacted the audit behaviour.
    Tracking the history of these changes is critical for our business process, and missing audit logs for certain records is causing a data traceability issue.

    Questions:
    1. What could cause audit logs to work only for certain records and not others?
    2. Any recommended steps to debug or validate audit functionality at the record level?
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