entity\countRelated filter not working in Formula with field conditions

[Ashif Malayil]

Hi everyone,

I'm having trouble getting `entity\countRelated` to work with a field filter, even though the equivalent `record\count` works perfectly fine.

This works:
totalInboundCalls = record\count('Call', 'direction=', 'Inbound');

This does NOT work:
totalInboundCalls = entity\countRelated('cCall', 'direction=', 'Inbound');

Both are trying to count Call records where direction = 'Inbound'. The only differences are:
- `entity\countRelated` uses the relationship link name ('cCall') instead of the entity type ('Call')
- I trying to nt use any Report filter just plain Formula

Any guidance would be greatly appreciated. Thanks!

[yuri]

Hi Ashif,

This function does not support WHERE filters (as per docs). Creating a custom primary filter can be a solution.