Access Denied when duplicating Quote Item

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  • enable.services
    Junior Member
    • Apr 2025
    • 15

    #1

    Access Denied when duplicating Quote Item

    Hi,

    When trying to save a Quote Item which was duplicated you get "Access Denied".

    Pre-requisites - have Sales Pack installed

    Steps to Replicate:
    1. Create a quote
    2. Add a Quote Item
    3. Save quote
    4. Click the action drop-down on the quote item and select 'View'
    5. Click 'Full Form'
    6. Select 'Duplicate' from action menu (3 dots)
    7. Click Save

    Outcome: "Access Denied" pop up
    Expected: Quote Item saves

    Errors:
    UI shows "Access Denied"
    Espo logs shows "WARNING: (403) :: POST /QuoteItem :: /var/www/{systemLocation}/custom/Espo/Modules/Sales/Controllers/QuoteItem.php"
    Browser Console shows "Uncaught (in promise) error"

    EspoCRM Version 9.3.0

    Please let me know if you require any further details.
    Thanks
  • yuri
    EspoCRM product developer
    • Mar 2014
    • 9644

    #2
    Not a bug. Creating (duplication is a creation) quote items is not supported by design.

    Comment


    • enable.services
      enable.services commented
      Editing a comment
      Thanks Yuri, why is the option to duplicate available? Is there a way to hide it?
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