Issue scanning barcodes into Delivery Order Inventory Number

[jeffreysgrossman]

Has anyone experienced issues with using a barcode scanner to scan the Inventory number into the Delivery Order. We are putting the curser into the inventory number field on a delivery order and scanning the barcode on the package. It does not seem to take that action and stick. If you scan the package to the note field the number is correct. Is there anyone out there that has done this successfully? Is there anyone who might have a guess as to why its not working?

We have the carriage return set on the scanner as the setting. That "should" be all we really needed to set is what I was thinking but so far just not working. Any help is very much appreciated.

[emillod]

Hello jeffreysgrossman
could you elaborate how you're using barcode scanner? I have standard barcode scanner and it's possible probably to create some kind of customization which would send custom sign even without choosing a product to discover product type based on inventory number.

If you're using barcode scanner in a way which sends enter key after a barcode it'll not work because EspoCRM is not that fast and before it'll even show you a list of options enter is already pushed..

I hope i understood your issue correctly

[jeffreysgrossman]

Thank You emillod for your reply. I do believe you are correct in the speed and return of the scan into the Inventory Number Field. You are correct in what we are trying to do to get Inventory Numbers entered into the Delivery Order with scanning the barcode on the actual package that has the inventory number on it. Therefore making the delivery order fulfillment process that much smoother. We have all the pieces in place but now cant get the scanning to work.

I tried even creating a workflow to update the Inventory Number field with a new Varchar field I created and put on the Delivery Order Items. The theory being that the scan to that field works as it has no javascript on it. However so far the simple formula:

InventoryNumberName = cScanCode;

It does not error out but it also does not seem to work. Any help or any thoughts on how a scan mode can be created or work would be very helpful. I am thinking that we might have to go the development rout and get an extension built but just not sure.

Thank You,

[yuri]

Do I understand right that the Link field autocomplete functionality is not compatible with scanner input?

[jeffreysgrossman]

yuri We have not been able to use the Link Field Autocomplete Functionality with a scanner. It just wont work. I have a video i can send you of what happens. However it just scans in and completes before the drop down can even recognize and it just goes blank. Unfortunately I just assumed my testing of copy paste and enter to simulate a scan was not correct. Let us know if there is any info we can provide to help.

[yuri]

It works the way that it waits for the response from the server, only then the return key input has effect. It does not defer selection if a return key is s entered earlier. I think it's how most autocomplete implementations would work. Not sure if it's easy to find a solution without changing the library.

[jeffreysgrossman]

yuri thank you for the info. Makes sense. It works very well for using a keyboard and mouse with checking all the actual inventory numbers and providing them in a list. I have two questions on this topic. The first is there any way to create the Varchar field in the Delivery Order Item say called "Scan Code" that has the user scan the barcode into that. Then set a workflow or something that copies that to the Inventory Number Feild on Save. I have tried setting that up but it does not work. So any thoughts on that?

The second is more in line of the feature request I put down. That would be to develop a scan mode. Say a button on the delivery order that pops up a window they can scan into and it just checks if it is an available inventory number for any product on that delivery order. Then an apply button and it aligns them into each row of the delivery order.

As always we appreciate any info you can help with. Especially with a quick workaround that could be done with a varchar field that gets copied?

[yuri]

I'll try to tweak the autocomplete logic to detect quick input followed by enter.

[yuri]

Please let me know whether it will work on v9.2 after upgrade.