SMS opt in and opt out workflows are not working

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  • nocstaff@urbancom.net
    Member
    • Jul 2025
    • 36

    #1

    SMS opt in and opt out workflows are not working

    I created 2 workflows for sms, one to opt in users and send an sms message saying a "you have opted into sms, text stop to opt-out" message and vice versa. I have other SMS workflows that work just fine, but I cannot figure out how to get these 2 functional. The logs shows they are being called, but it keeps telling me the workflow conditions where not met

    DEBUG: Condition result [0] for workflow rule [689e3884a0cc0fc6e].
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