Are there larger companies using EspoCRM? Does it scale well in real-world use?

[KingdomCoder]

Hi everyone,

We are currently evaluating EspoCRM for use in our company, but we are unsure whether it will scale well as our business and data grow.

I’ve seen some third-party sources mention that large organizations like Airbus, Toyota, or Nestlé might be using EspoCRM. However, I couldn’t find concrete case studies or real-world forum discussions.

So I wanted to ask:

• Are there companies with 500+ employees actively using EspoCRM in production?
• How well does it scale with large amounts of data (e.g. hundreds of thousands or millions of records)?
• Have you experienced any challenges with performance, indexing, or automation under heavy load?
• What kind of server infrastructure or optimizations are typically needed for larger instances?

We’d really appreciate any feedback, success stories, or even warnings about limitations. It would help us a lot in making the right decision.

Thanks in advance!

Best regards,
Gebetshaus Augsburg

[yuri]

Large companies usually choose big players like Salesforce. Not because of technical concerns and limitations but for other reasons.

[KingdomCoder]

Thank you. Would you recommend EspoCRM for a company expecting around 100,000 customers

[yuri]

It should be fine with such numbers. 100K accounts would mean few millions of records in other tables. Maybe some additional indexing and database configuration will be needed.