Replyke Comments & Social Platform | Integration with Espocrm

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  • harrytruman
    Senior Member
    • Jun 2023
    • 112

    #1

    Replyke Comments & Social Platform | Integration with Espocrm

    Hi Everyone,

    Recently came across a solid looking comments/ engagement platform called Replyke. It's open source and designed to integrate with existing websites and platforms with ready to use blocks and modules. Open-Source Framework for Building Social Products | Replyke

    This could be an interesting way to upgrade the user experience by working with our replacing the stream module:

    -Comment replies and threaded comments
    -Up and down voting on comments (like Reddit)
    -Engagement scores and rankings (gamification)
    -Ability to integrate authentication and notifications
    -Ability to link commment threads to specific records/pages.

    Curious to see what you guys think. Is this doable with a custom extension or by other means?

    Here are some options from Deepwiki:





    Based on my analysis of the EspoCRM codebase, here are several options for integrating Replyke with EspoCRM to enable individual comment threads attached to records:

    ## Option 1: Direct API Integration using EspoCRM's Note System

    EspoCRM already has a comprehensive note/comment system built around the `Note` entity [1](#0-0) . You can integrate Replyke by:

    - Using the existing Stream API endpoints to create and retrieve notes [2](#0-1)
    - Leveraging the Note entity's `parent` relationship to attach comments to any record type [3](#0-2)
    - Utilizing the existing post creation functionality through the stream panel [4](#0-3)

    ## Option 2: Custom Extension Module

    Create a custom EspoCRM extension that:

    - Extends the Note entity with Replyke-specific fields like thread IDs
    - Uses EspoCRM's webhook system for real-time synchronization [5](#0-4)
    - Implements custom hooks to trigger Replyke API calls when notes are created [6](#0-5)

    ## Option 3: Custom Field Integration

    Add custom fields to store Replyke thread identifiers:

    - Create a custom field on entities to store Replyke thread IDs using the field manager system [7](#0-6)
    - Extend the Note entity's data field to include Replyke metadata [8](#0-7)

    ## Option 4: Frontend Widget Integration

    Replace or extend the existing stream panel with a Replyke-powered interface:

    - Customize the stream panel view to integrate Replyke's comment widget [9](#0-8)
    - Modify the post field view to handle Replyke-specific functionality [10](#0-9)

    ## Option 5: Webhook-Based Bidirectional Sync

    Implement a middleware service that:

    - Listens to EspoCRM webhooks for note creation/updates [11](#0-10)
    - Synchronizes comments between EspoCRM's Note system and Replyke threads
    - Uses EspoCRM's API to create notes when Replyke comments are added

    ## Option 6: REST API Bridge

    Create a bridge service that:

    - Maps EspoCRM records to Replyke discussion threads
    - Uses the Stream service endpoints for reading existing notes [12](#0-11)
    - Leverages the Note controller for CRUD operations [13](#0-12)

    ## Recommended Approach

    I recommend **Option 2 (Custom Extension Module)** combined with **Option 4 (Frontend Widget Integration)** because:

    1. It preserves EspoCRM's existing note functionality while adding Replyke capabilities
    2. The Note entity already supports attachments, reactions, and mentions [14](#0-13)
    3. The stream panel architecture is designed for extensibility [15](#0-14)
    4. You can leverage EspoCRM's user management, permissions, and notification systems

    ## Notes

    EspoCRM's stream system is already quite sophisticated, supporting features like pinned comments, internal notes, user mentions, and file attachments [16](#0-15) . Consider whether Replyke's additional features justify replacing this existing functionality or if integration/enhancement would be more appropriate.

    The system also supports real-time updates via WebSocket connections [17](#0-16) , which could be leveraged for live comment synchronization between EspoCRM and Replyke.
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