Mass Maill campaign error in sending mails

[james salvan]

Hi

we have put campaign this afternoon, but it is not working no mails send or bounced just stay put. but the normal assginment mails and personal mails are active. so I found that error might be in the mass mail. Please help me


Thank you
James

[lazovic]

Hi james salvan,

Please tell me if you can send emails in EspoCRM from this email address manually (via compose email)?

[james salvan]

Yes manually I can send

[lazovic]

james salvan,

I can assure you that sending mass emails works fine, especially on the latest version of EspoCRM. Also, this error is returned by your email provider, not EspoCRM.

You can find more here:
https://hosting.xyz/wiki/mail/issues/not-owned-by-user,
https://blog.warmy.io/blog/how-to-fi...3-5-7-1-solved.