Outbound emails error with gmail

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  • salvix
    Junior Member
    • May 2019
    • 23

    Outbound emails error with gmail

    Pensó durante un par de segundos

    Hello,

    For the past few days, automatic email report deliveries have stopped working. In other words, we have reports that are scheduled to be sent at a specific time, and they are failing.

    Emails sent from workflows aren’t working either.

    If I go to Configuration → Outbound Emails, the SMTP test fails. Users can send emails manually, but the system cannot send them on its own.

    Users have logged into their Gmail accounts via OAuth, and that works perfectly.

    How can I configure the Outbound Email settings to use OAuth instead of a password? I believe that’s the issue.

    My EspoCRM version is 8.1.4 and my Gmail extension is 1.7.5.

    Thank you very much.
  • lazovic
    Super Moderator
    • Jan 2022
    • 932

    #2
    Hi salvix,

    To solve this issue, you should first create a group email account, connect it using Google integration, and then make it a system email account. Here you will find instructions: https://docs.espocrm.com/administrat...system-default.

    Comment


    • salvix
      salvix commented
      Editing a comment
      That was it, that resolved the error. Thank you very much.
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