personStringData into Filters form Email Entity

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Federica Giubilato
    Junior Member
    • Mar 2025
    • 1

    personStringData into Filters form Email Entity

    Hi,
    We've an issue with the field "Person String data" of Email Entity.
    In filter "Sent" the column Person String Data shows the recipients (with the prefix "To:" ) and it's ok.
    In filter "Inbox", where are presents both imported the sent messages, the column Person String Data shows only the sender info.
    In filter "All" the column Person String Data for "Sent Messages" sometimes shows the sender info and sometimes the recipients (with "to:" prefix).
    In folders the column Person String Data for "Sent Messages" shows always the sender info.
    We don't understand the logic and in our opinion it seems to be incosistent.
    When message is sent we need to show the recipients, while when it is imported we need the sender.
    Or better shows 2 columns: one for recipients and one form sender.
    Someone could explain the logic of this field?
    Is there the possibility to change it? Inserting another field? Customizing the code?
  • yuri
    Member
    • Mar 2014
    • 8845

    #2
    Hi,

    It's a dynamically loaded field. What is loaded depends on the current user and how a particular email is related to the user.

    If an email was sent by the user, it will display the recipient. If an email was not sent by the user, it will display the sender. It's quite logical and convenient for a user.

    There's no possibility to change it except by coding.
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment

    Working...