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I am using Round Robin Assignment rule, while is it possible to check any of the Users are not active or not?
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It's already supposed to pick only active users. Does not it for you?If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks. -
yuri, That's fine, I mean if any one is logged out or Out office and not logged in CRM. In that case? By checking auth log or something?Comment
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There's no such an ability currently.If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.Comment
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You can try to write a formula which will check in working calendar whether user is available
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