Mapping IMAP folders to personal E-Mail Account in espoCRM

[shalmaxb]

In the personal E-Mail Account we can map the present IMAP folders inbox, sent, draft etc. to the client in espoCRM. My Mailserver has a Spam folder, which holds the incoming mails, which are outruled by the spam prevention in my server. But I cannot map this folder, although it is present in the folder list at the personal account to a folder in the espoCRM client. It merely does not appear as a folder in the mail account.
What can I do to display this folder and connect it to a custom spam filter in my client?

[victor]

- Emails from the Spam folder on your email service are simply not imported into EspoCRM.
- The Spam folder that you see in your Personal or Group Email Account has nothing to do with the Spam folder of your email service from the previous point. And to the Spam folder on the EspoCRM side you can send manually or using Administration > Email Filters only those emails that are imported into EspoCRM.

That is, you should either view spam on the mail server, or not mark emails as spam and pass everything to the instance, where you will use filters or manually redirect unnecessary emails to the Spam folder of your Personal or Group Email Acoount.

[shalmaxb]

Thank you victor, I have feared that and understand. The manual way by filtring I already do.