Send Meeting Cancellation issue

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  • Laimonas
    Senior Member
    • May 2021
    • 201

    Send Meeting Cancellation issue

    Hi,

    I’m having trouble sending a meeting cancellation email. Here’s what happens:
    1. I set the meeting as "Not Held."
    2. I choose the "Send Cancellation" option.
    3. I select the recipient and press "Send."
    4. An error appears: "Error 403: Access denied. Can't send invitation for not actual event."

    I can’t figure out how to send the cancellation email to the client.

    Has anyone experienced this issue? If so, how did you solve it?

    Thanks in advance for your help!
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  • yuri
    Member
    • Mar 2014
    • 8510

    #2
    Hi,

    We will fix for the next version. It's interesting when this bug appeared as I remember tested this before.
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

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