Need help with a BPM

[abidoss]

I programmed this BPM to send emails based on certain conditions. Everything works fine, but sometimes the email is not sent due to several reasons, such as the limit on emails sent per hour.

Honestly, I don’t know how to add the rest of the process for these cases. If the process fails, it should attempt to resend the email 2 or 3 times. Otherwise, a notification should be sent to me.

[yuri]

You can use a boundary Error Event (on each Message Task) to catch sending errors, then reflow it back to the same Message task. You can have some counter (a variable in Formula) to increment on each failure. If number is greater than some value, then do not reflow back but throw an error to terminate the process.

[abidoss]

Is there an example?

[yuri]

Example: