Inbound Group Emails needs attention - EspoCRM Open Source Community Forum

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

X

computerhighway

Member

Join Date: Jan 2016

Posts: 49
Share

Tweet
#1

Inbound Group Emails needs attention

01-28-2016, 05:48 PM

If we send an email from personal account, we get a reply back to our personal email and it does not update the case even though parent is case and email subject has case number in it. If we send an email from inbound group email account it does not show in the Sent. This is not very practical. Can you please look at improving the email functionality in future versions.
Tags: None
yuri

Member

Join Date: Mar 2014

Posts: 8936
Share

Tweet
#2

01-29-2016, 01:09 PM

Fix for Sent filter: https://github.com/espocrm/espocrm/c...0e9d7ba029d374

If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.
Comment
yuri

Member

Join Date: Mar 2014

Posts: 8936
Share

Tweet
#3

01-29-2016, 01:20 PM

If client replies on email related to case, does it add an entry in case's Stream about email has been received?

If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.
Comment
computerhighway

Member

Join Date: Jan 2016

Posts: 49
Share

Tweet
#4

01-29-2016, 03:27 PM

Thanks for the fix, will try today and let you know. Yes, I just checked and stream shows email has been received.
Comment

Previous template Next

Working...