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ESPO CRM Timeout after the application is idle for few minutes

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  • ESPO CRM Timeout after the application is idle for few minutes

    We are using ESPO 8.0.2 . The database is Google Cloud MySQL-
    DB version: MySQL 8.0.31
    vCPUs: 2
    Memory: 3.75 GB

    Two Issues we are seeing:
    1. The application shows timeout on a particular custom entity screen when open and idle for few minutes > 2 mins generally. Do not see any trace in application or apache logss.
    2. We have large email and task count(close to 0.7 million). Loading of email and tasks are sometimes slow, specially the email where average execution time is 11 seconds.

  • #2
    Usually Apache server, what operating system is used?

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