Template Compiler error

[goldstrikn]

Hello.

I'm having an issue with email reminders. I don't get them. My SMTP credentials are correct and I've tested no issues. But when I place a task in the calendar and set it to email notification reminder within a set time, I don't receive the emails.

I checked the error log and this is what it says, but I don't know if it is related to my issue.

[2024-06-13 03:30:03] WARNING: E_WARNING: file_put_contents(/tmp/lci_kZPrEi): Failed to open stream: Operation not permitted {"code":2,"message":"file_put_contents(/tmp/lci_kZPrEi): Failed to open stream: Operation not permitted","file":"/home/xxxx/crm.xxxx.com/vendor/zordius/lightncandy/src/LightnCandy.php","line":152}
[2024-06-13 03:30:03] ERROR: Email reminder '666a4db22fdd1b95a': Template compile error.

Please help to resolve my email reminder issue.

Thank you.

[abidoss]

You can check and modify the permissions using the following commands

ls -ld /tmp sudo chmod 1777 /tmp

[goldstrikn]

Thanks. I tried that, but it didn't work. I went to my VPS provider and said that for security reasons you cannot write to the /tmp directory. Their advice is to modify the script so that it generates it in a temporary directory of user. Can you help with this?

[abidoss]

What is the version of EspoCRM being used?

[goldstrikn]

EspoCRM 8.2.5

[BigBoss]

Do you use a workflow or a bpm to receive emails?

[goldstrikn]

No workflow at the moment. I'm just trying out the software and making sure that things work. What solution can it be done? I appreciate your help.

[goldstrikn]

Is there a solution to get the email reminder to work on my server? I greatly appreciate advice to get it to work.

[goldstrikn]

Can the lightncandy/src/LightnCandy.php file be modified to direct it to path to a temp folder that is not root?