Archive Email Option is Creating a New Email Instead - EspoCRM Open Source Community Forum

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Triggerz

Senior Member

Join Date: May 2024

Posts: 129
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#1

Archive Email Option is Creating a New Email Instead

06-06-2024, 12:37 AM

Hi and Good Day to Everyone,

In the Emails module, there is an option to Archive Email. However when I am clicking it, it is creating a new email instead of Archiving the selected emails. Has anyone encountered the same issue?

Thanks & Regards...
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Last edited by Triggerz; 06-06-2024, 08:16 AM.
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yuri

EspoCRM product developer

Join Date: Mar 2014

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#2

06-06-2024, 06:40 AM

it is not an issue. this menu is not actions for selected records.
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Triggerz

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#3

06-06-2024, 08:22 AM

Hi Yuri,

Thanks for your response. May I ask what does this Menu supposed to do?

Thanks

Last edited by Triggerz; 06-06-2024, 08:27 AM.
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yuri

EspoCRM product developer

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#4

06-06-2024, 08:50 AM

The menu contains different actions and links. The Archive Email action creates an email manually.
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yuri

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#5

06-11-2024, 07:24 AM

Maybe we'd better to change the 'Archive Email' label to 'Import Manually' to prevent confusion. IIRC we borrowed the label from other CRMs.
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Triggerz

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#6

06-11-2024, 07:51 AM

Hi Yuri, yes I think that will be better. Thanks
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