Archive Email Option is Creating a New Email Instead

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  • Triggerz
    Junior Member
    • May 2024
    • 25
    #1

    Archive Email Option is Creating a New Email Instead

    Hi and Good Day to Everyone,

    In the Emails module, there is an option to Archive Email. However when I am clicking it, it is creating a new email instead of Archiving the selected emails. Has anyone encountered the same issue?
    Click image for larger version Name: Archive Email.png Views: 10 Size: 155.1 KB ID: 106997
    Thanks & Regards...
    Attached Files
    Last edited by Triggerz; 06-06-2024, 08:16 AM.
    Tags: None
    • yuri
      Member
      • Mar 2014
      • 8485
      #2
      it is not an issue. this menu is not actions for selected records.
      If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

        Comment

        • Triggerz
          Junior Member
          • May 2024
          • 25
          #3
          Hi Yuri,

          Thanks for your response. May I ask what does this Menu supposed to do?

          Thanks
          Last edited by Triggerz; 06-06-2024, 08:27 AM.

            Comment

            • yuri
              Member
              • Mar 2014
              • 8485
              #4
              The menu contains different actions and links. The Archive Email action creates an email manually.
              If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

                Comment

                • yuri
                  Member
                  • Mar 2014
                  • 8485
                  #5
                  Maybe we'd better to change the 'Archive Email' label to 'Import Manually' to prevent confusion. IIRC we borrowed the label from other CRMs.
                  If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

                    Comment

                    • Triggerz
                      Junior Member
                      • May 2024
                      • 25
                      #6
                      Hi Yuri, yes I think that will be better. Thanks

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