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I am currently working on setting up a fresh EspoCRM instance.
I created a Team called Sales and then create a User Role called Agent.
After testing the features, I changed the Agent Access permissions, allowing/disallowing access rules and changing them after testing the interface interaction.
However, I noticed the agent user has extra permission even though the settings I chose for these roles are very limited.
They are completely different.
Also, I'm not sure if this is related, but in the team, I have two positions, supervisor and agent - however I believe these are positions and not mapped to any user role.
When I check the Agent User's Access Settings they seem to have a set of completely different permissions which I don't believe I have setup anywhere (or maybe I think these the same settings that I had first saved when I created the Role) - I did rebuild and also cleared cache.
Attaching screenshot for User Access View and the actual Role Permissions.
I created a Team called Sales and then create a User Role called Agent.
After testing the features, I changed the Agent Access permissions, allowing/disallowing access rules and changing them after testing the interface interaction.
However, I noticed the agent user has extra permission even though the settings I chose for these roles are very limited.
They are completely different.
Also, I'm not sure if this is related, but in the team, I have two positions, supervisor and agent - however I believe these are positions and not mapped to any user role.
When I check the Agent User's Access Settings they seem to have a set of completely different permissions which I don't believe I have setup anywhere (or maybe I think these the same settings that I had first saved when I created the Role) - I did rebuild and also cleared cache.
Attaching screenshot for User Access View and the actual Role Permissions.
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