Change/reset admin password

[Cris00]

Hello!

Thanks in advance for the answers! Quick question: how can I reset the admin password using phpmyadmin? I have tried to use ”Forgot password”, but it does now work (maybe because the email sending details have not been set).

[yuri]

Hi

Install new instance with admin password. Then copy passwordSalt from data/config.php to your instance. Then you can copy hashed password from from database.

[nunos]

Hi yuri,

I am having the same problem and i am a little newbie

Can you explain how to do it step by step please?

Thanks,

Nuno

[Cris00]

Hi

Install new instance with admin password. Then copy passwordSalt from data/config.php to your instance. Then you can copy hashed password from from database.

Thanks for the reply! Unfortunately, I am kind of a newbie.

So, I am in phpmyadmin, under user table. I insert a new user and set him with 1 under is_admin. I put a password based on simple text, let us say ”pass”. But after that, where do I put the passwordSalt?

Or where do I install the new instance?

Sorry for not understanding.

[Cris00]

Thanks for the reply! Unfortunately, I am kind of a newbie.

So, I am in phpmyadmin, under user table. I insert a new user and set him with 1 under is_admin. I put a password based on simple text, let us say ”pass”. But after that, where do I put the passwordSalt?

Or where do I install the new instance?

Sorry for not understanding.

Hello, another question if you may. When I try you recover your password, it says Forbidden, try later. Is there a way to bypass this?

[Cris00]

Hello!

I have finally got the answer.

I installed ESPOcrm again in another directory, copied the passwordSalt from /data from the new install to the old one and copied the admin password from new install to the old install in the phpmyadmin.

[yuri]

Regarding Forbidden i'm not sure. Maybe change request was expired?

[Cris00]

Well, I do not know, but got it fixed how I mentioned aboved. Thanks again!

[telenieko]

This post is the first result when searching about that issue, even now in 2020. So I post this here for anyone needing to reset the admin password:
As stated in the documentation, since EspoCRM 5.8.3 it is possible to do so:

# where [username] is a user name, e.g. admin.
php command.php SetPassword [username]

[czcpf]

When I try to run this this command it simply outputs
Enter a new password:
and returns the shell terminal, thus preventing the user from actually changing the password....

[eelgani]

How do you run the php command if EspoCRM was installed in Docker containers ( used the automated install script)? The php command isn't recognized in this case. Thanks.

[lazovic]

You can use the following command in CLI first:
docker exec -it espocrm bash

Thus, you actually find yourself in the EspoCRM root directory. Here you can run all the php commands.