Catch notifications in BPM

[Maarten]

Hi,

Is it possible to catch notifications sent within a BPM process or workflow in another BPM process?
I'd like to send notifications to my users through another communication platform. The nicest way to do this would be to use the existing notification mechanism, and then to catch notifications and forward them to the API of the communication platform.

[yuri]

Hi Maarten,

There's no such ability built-in. You can create a Hook for Notification entity type. In this hook, it's better to create a job to process in a background task. https://docs.espocrm.com/development/jobs/