Sending an email using worklow as a reply

[LuckyLouie]

Hello,
Is it possible to send a reply to an e-mail using workflow/bpm so that the message is a reply to the sent e-mail(the chain of correspondence must be maintained)?

[abidoss]

You can execute that in a Formula script.

$subject = string\concatenate(
'Automatic response ', name);

$id = record\create(
    'Email',
    'from', 'exmeple@test.com',
    'to', fromAddress,
    'subject', $subject,
    'body', '$body',
    'isHtml', true,
    'status', 'Sending'
);
ext\email\send($id);​ 

[yuri]

With formula, when you create an email record, set 'repliedId' with the ID of the the email you are replying to.

[LuckyLouie]

Thank you yuri
Is possible to obtain user signature and use it in email send via formula?