Email leads/clients

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  • mhoang
    Member
    • Aug 2014
    • 31

    Email leads/clients

    It would be great if we could email the lead/client information to an email to share this information out as we have mobile team.
  • AlexAv
    EspoCRM Team
    • May 2014
    • 124

    #2
    I think it's possible to do with workflow https://www.espocrm.com/features/workflows/

    Comment

    • mhoang
      Member
      • Aug 2014
      • 31

      #3
      What if you want to manually send it out to a specific user/email address?

      Comment

      • yuri
        Member
        • Mar 2014
        • 8495

        #4
        You can use email template with lead fields inserted.
        If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

        Comment

        • mhoang
          Member
          • Aug 2014
          • 31

          #5
          I did try that but it did not populate all the fields in the email.

          Comment

          • yuri
            Member
            • Mar 2014
            • 8495

            #6
            What fields were not inserted into email body?
            If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

            Comment

            • mhoang
              Member
              • Aug 2014
              • 31

              #7
              I've created an email template with all the lead's fields inserted in the body. I've used a workflow to send this email out without problem, the fields are all populated.
              I've tried what you suggested to manually send the lead out by going into email, create a new email. Select the same template, choose the parent of the email to the lead. The email went out however it basically sent the template as it is not with the lead's details.

              Comment

              • yuri
                Member
                • Mar 2014
                • 8495

                #8
                You need to have parent selected before template selected.
                If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

                Comment

                • mhoang
                  Member
                  • Aug 2014
                  • 31

                  #9
                  It works! Thanks Yuri.

                  Comment

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