Notification for tasks or case for groups

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  • IgorA100
    Junior Member
    • Mar 2023
    • 10
    #1

    Notification for tasks or case for groups

    There is a situation when a group discussion of a problem or a case is necessary.
    It would be very good if you think over an algorithm for notifying all users in the group.
    For example, if the responsible person is not specified, then notify all members of the group (if the group is specified). Or in the task (case) set the checkbox "notify everyone from the group" or something else ...​
    Also take into account the notification about the creation of a task (case) and when changing it in the corresponding feed.
    Tags: None
    • yuri
      Member
      • Mar 2014
      • 8510
      #2
      > if the responsible person is not specified, then notify all members of the group

      This one is more business specific problem that one may solve by using Workflow tool, BPM or formula.
      If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

        Comment

        • IgorA100
          Junior Member
          • Mar 2023
          • 10
          #3
          Thanks, Yuriy, for your reply.
          I will study the "Advanced Pack" extension in more detail.
          Is the paid extension code open or encrypted?​

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