Sending mails from cases to predefined mailling lists

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  • Scarecrow
    Junior Member
    • Sep 2019
    • 19

    Sending mails from cases to predefined mailling lists

    Hey there,

    I would like to be able to send mails from any case to each member of a team. Is there a way to set up an mailing list so that I don't need to add each team member by hand.

    Best Wishes

    Scarecrow
  • esforim
    Active Community Member
    • Jan 2020
    • 2204

    #2
    This should be in General for discussion I believe. Else you won't get much response in this section.

    I remember there was a "Email to Case" conversion, but not sure if there is a Case to Email system, I believe there is but unfortunately it is not a feature that I use or is familiar with. I tried to find where the setting is but can't locate at the moment.

    Comment

    • yuri
      Member
      • Mar 2014
      • 8442

      #3
      Hi,

      As a workaround you can use a specific email address that will re-send emails to other mailboxes. This must be configured on your mail server.
      If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

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