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Mail settings: what to do with processed emails

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  • Mail settings: what to do with processed emails

    Need more flexibility in settings of Fetched Emails

    It would be good to have a possibility to Decide what to do with processed emails:

    Move to Folder: This will backup your email from the INBOX to a folder you specify. If the folder does not yet exist on the server, the system will attempt to automatically create it. (Recommended)
    Delete Emails: This will delete your email from the INBOX once it is processed.
    Do Nothing: This will leave emails in your INBOX. The system will record the message ids of your email and attempt not to refetch it. However, this option may cause duplicate tickets to be created. (Not Recommended)

    Now we have only last option what grings a bit mess if you come to mailbox and all read/unread/fetched mails there.

  • #2
    Yes that will nice feature.
    Similar request found here: https://forum.espocrm.com/forum/deve...-for-all-users

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