Emailing: images not attached

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  • PGI
    Member
    • Oct 2017
    • 77
    #1

    Emailing: images not attached

    Hello,

    When sending a mass email, images that are inserted in the HTML layout are sent with the message as attachments.
    It would be ideal if the images inserted in the HTML were simply linked to the image file on the server via HTTPS. This requires that the images be accessible on the server without identification.
    Does that seem possible to you?
    This solution would make it possible to no longer use other emailing tools.

    Thank you ;-)



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    • yuri
      Member
      • Mar 2014
      • 8440
      #2
      Hi,

      Any reason to have this? I think it's not reasonable.
      If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

        Comment

        • PGI
          Member
          • Oct 2017
          • 77
          #3
          Hello,

          In fact, all newsletter platforms work this way. It seems to me that this is the norm. Moreover, when I receive advertising emails, I never receive the images as attachments.

          Usually, I use Mailchimp, Mailpoet or Sendy to send my newsletters and the images are never sent as attachments; they are on the server.

          Don't you make the same observation if you analyze the code of the newsletters you receive?

            Comment

            • yuri
              Member
              • Mar 2014
              • 8440
              #4
              Besides the fact that big services do it, is there any other reason? One may not want a link to their CRM be exposed in the email.

              You can always put <img src="link to your file"> into email template

              When sent from EspoCRM, do you receive images as inline attachment? Or attachment is available as a regular attachment?
              If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

                Comment

                • PGI
                  Member
                  • Oct 2017
                  • 77
                  #5
                  I quote these major services only to show that this is universal practice. Being in line with web standards seems to me to be very important. The guidelines found on the Internet are in line with this principle.
                  In addition, Internet users are reluctant to open emails that do not come from their friends and that contain attachments.

                  This is what I do today with EspoCRM: I upload my files to a server and create the link manually in my model. However, it is not very simple.

                  If we don't want to share the URL of our CRM, it would be great to be able to use another domain, dedicated to this: if I have EspoCRM installed on https://espocrm.mydomain.com, it would be interesting to be able to use an other subdomain https://static.mydomain.com in which EspoCRM would store the images. It could simply be an EspoCRM folder that we make accessible by creating a subdomain at our host.
                  In any case, giving this possibility in the configuration would be a real asset.

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