Email notification for members of assigned team

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  • Vincent
    Senior Member
    • May 2017
    • 176

    Email notification for members of assigned team

    There is a "Notifications upon assignment" in Notification page, however, email can only be sent to the assigned user of the entity. Can it be enhanced to sent email to assigned user and member of the assigned team? As sometimes, entity is assigned to team, not a person.

  • tanya
    Senior Member
    • Jun 2014
    • 4308

    #2
    Hi,
    you can send emails with workflow to Users of teams related to target record

    Comment

    • Vincent
      Senior Member
      • May 2017
      • 176

      #3
      Thank you. I have tried using workflow of process user task, but the email cannot show the field value of the target record, only {target_entity.field} is shown in the email. how to make the field value of the target of the process to be shown in the email. Thanks.

      Comment

      • tanya
        Senior Member
        • Jun 2014
        • 4308

        #4
        Could you attach used needed placeholders? (email template body without text)

        Comment

        • Vincent
          Senior Member
          • May 2017
          • 176

          #5
          We has an entity PPE and a process flowchart of PPE. There are some user tasks in the process and below is the body of the template of the notification email to the user of the user task.

          Dear Sir / Madam,

          A PPE form ({BpmnUserTask.targetName}) is {PPE.status}. Please click here to open PPE Form.


          Below is the email sent

          Dear Sir / Madam,

          A PPE form (PPE-001) is {PPE.status}. Please click here to open PPE Form.

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