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**tanya** · 01-23-2018, 08:46 AM

Hello
Could you explain better?

https://www.espocrm.com/documentation/administration/workflows/

Workflow. Powerful Automation in your Business

https://www.espocrm.com/video/workflow-powerful-automation-in-business/

How can one automate business processes using a CRM system? In this video tutorial: Discover how to create workflows, define their target entities, add or change trigger types and scheduling, set conditions and actions.

**cardmaverick** · 01-23-2018, 10:15 AM

I'd like to compose a message to a single lead or contact, but schedule a date / time for delivery - this function is essential for sales staff, but I've found very few CRMs have this ability. The only thing I can find are scheduling mass emails, like e-marketing messages etc. That's fine, but I also need to do one off messages to single users.

**cardmaverick** · 01-23-2018, 10:16 AM

Just open up any standard email client and look for 'deliver later' options.

**tanya** · 01-24-2018, 03:22 PM

No, this option is not implemented.

**cardmaverick** · 01-25-2018, 05:33 AM

Originally posted by tanya View Post

No, this option is not implemented.

Do you know what area of the source code handles scheduling? I'm a developer, so I might be able implement it eventually.

**tanya** · 01-25-2018, 08:34 AM

Creating new entities in scheduled jobs - EspoCRM Open Source Community Forum

http://forum.espocrm.com/forum/developer-help/32022-creating-new-entities-in-scheduled-jobs

Is there an example of how to create a new entity in a scheduled job? I see a lot of examples of DELETE and SELECT, but I need to insert new rows. Basically, it

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Individual Email Scheduling

Individual Email Scheduling

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