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Dear EspoCRM Team,
We would like to request a small enhancement to the shipping address fields in EspoCRM.
**Problem:**
When sending shipments to parcel drop boxes (such as Amazon Locker, DHL Packstation, etc.), most shipping providers require a specific locker or drop box name or code. Currently, EspoCRM has no dedicated field for this information, and storing it in the main delivery address line is not ideal.
**Suggested Solution:**
One possible and simple approach would be to extend the "Shipping Address" section with an additional line – for example, adding a "Shipping Address Line 2" field. This would allow users to manually enter the parcel drop box name or ID (e.g., “Amazon Locker - RiverPark”).
This flexible addition could be used for both traditional addresses and drop box-related shipments, with minimal system changes.
**Alternative Suggestion (Optional):**
For more advanced needs, consider allowing "Shipping Provider" to be linked to a list of available parcel drop box locations, so the user can select one directly from a list.
**Benefit:**
This enhancement would support more real-world shipping scenarios and improve compatibility with courier integrations. It also makes the system more flexible for businesses using alternative delivery methods.
Thank you for your consideration.
Best regards,
Tomas
We would like to request a small enhancement to the shipping address fields in EspoCRM.
**Problem:**
When sending shipments to parcel drop boxes (such as Amazon Locker, DHL Packstation, etc.), most shipping providers require a specific locker or drop box name or code. Currently, EspoCRM has no dedicated field for this information, and storing it in the main delivery address line is not ideal.
**Suggested Solution:**
One possible and simple approach would be to extend the "Shipping Address" section with an additional line – for example, adding a "Shipping Address Line 2" field. This would allow users to manually enter the parcel drop box name or ID (e.g., “Amazon Locker - RiverPark”).
This flexible addition could be used for both traditional addresses and drop box-related shipments, with minimal system changes.
**Alternative Suggestion (Optional):**
For more advanced needs, consider allowing "Shipping Provider" to be linked to a list of available parcel drop box locations, so the user can select one directly from a list.
**Benefit:**
This enhancement would support more real-world shipping scenarios and improve compatibility with courier integrations. It also makes the system more flexible for businesses using alternative delivery methods.
Thank you for your consideration.
Best regards,
Tomas
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