Global Email Filters -> PUT IN Group Email Folder

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  • partomas
    Active Community Member
    • Sep 2018
    • 331

    Global Email Filters -> PUT IN Group Email Folder

    I've noticed that according to the documentation https://docs.espocrm.com/user-guide/...-email-folders , we currently only have the "Ignore" feature for Global Email Filters. It would be beneficial to include the option "PUT IN Group Email Folder" for better customization.

    Use Case: We subscribe to Global News from "Vendor X" in our "Global" mailbox. With the proposed filter action, we could efficiently move specific emails to a "Group Email Folder," making them accessible in dedicated team mailboxes. Currently, our workaround involves creating filters in the "ALL" inbox, which is less user-friendly for daily operations.

    Attached is an image illustrating the available features for personal emails.

    Thank you for considering this enhancement.
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