Voip integration AMI problem

**dimyy** · 05-26-2023, 12:36 PM

Behavior of click-to-call:

First, the PBX initiates a call to the user's extension.
Once the user hangs up the call from the PBX, the system initiates a call to the desired number.

**item** · 05-26-2023, 08:29 PM

Hi,
as dimyy say, the behavior is so.

But really, this behavior is not the really not usable for us.. and i think for many other situation.

https://www.grandstream.com/hubfs/Product_Documentation/CTI_Guide.pdf

I don't know if this is possible with AMI Asterisk.. but when click-to-call, Ami Asterisk must send "Key" to the phone (each digit of the phoneNumber).. so the phone is ready to make the call. User just need to hand (décrocher) and the call is initiate.. else, the phone go idle mode after X seconds.
So the phone never ringing.

**item** · 05-26-2023, 09:11 PM

Maybe this can help or give idea :

this code send "Key" to cisco spa phone.. so on the screen you see phoneNumber as user have push each digit manually..

PHP Code:


        $url = "http://{$phoneIp}/CGI/Execute";

        $curl = curl_init($url);
        curl_setopt($curl, CURLOPT_URL, $url);
        curl_setopt($curl, CURLOPT_POST, true);
        curl_setopt($curl, CURLOPT_RETURNTRANSFER, true);

        $headers = [
           "Content-Type: text/xml",
           "Accept: text/xml",
        ];
        curl_setopt($curl, CURLOPT_HTTPHEADER, $headers);

        $postData = 'XML=<CiscoIPPhoneExecute>';
        $phoneNumberArray = str_split($phoneNumber );

        foreach($phoneNumberArray as $digit)
        {
            $postData .=  '<ExecuteItem URL="Key:KeyPad' .$digit .'"/>';
        }
        $postData .= '</CiscoIPPhoneExecute>';

        curl_setopt($curl, CURLOPT_POSTFIELDS, $postData);
        curl_setopt($curl, CURLOPT_SSL_VERIFYHOST, false);
        curl_setopt($curl, CURLOPT_SSL_VERIFYPEER, false);

        $resp = curl_exec($curl);
        curl_close($curl);

**muulox** · 05-29-2023, 10:37 AM

I understand, it works! THX
I have 1 request. Espo does not show incoming calls and outgoing calls.
I pased this comand to crown in cpanel: * * * * * cd /home/muuloxro/erp.muulox.ro; -f command.php voip Asterisk > /dev/null 2>&1
This comand is okey?

**muulox** · 05-30-2023, 11:41 AM

I resolved
* * * * * cd /home/muuloxro/erp.muulox.ro; /opt/cpanel/ea-php81/root/usr/bin/php -f command.php voip Asterisk > /dev/null 2>&1

Voip integration AMI problem

Voip integration AMI problem

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