Integration with Woocommerce

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  • emillod
    Active Community Member
    • Apr 2017
    • 1405

    Integration with Woocommerce

    Hello Guys,
    we're working on our online store, where everyone will be able to purchase our extensions. We love to have everything in our EspoCRM, so we decided to build an integration which:
    1. Download orders from Woocommerce to EspoCRM, creates Accounts/Contacts and assign them to Woocommerce Order
    2. Update information if something change on Woocommerce side
    3. Allow to update status of order in Woocommerce from EspoCRM
    4. Automatically issue invoice in Sales Pack (that's why Sales Pack is required) if order have achieve processing stage
    5. Allow to manage webhooks from EspoCRM

    In the future we're planning to add features like sync of Customers from Woocommerce to EspoCRM.

    Question IS:
    Do you have ideas for additional features to such integration?

    Thanks in advance!

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    Last edited by emillod; 11-17-2022, 03:38 PM.
  • esforim
    Active Community Member
    • Jan 2020
    • 2204

    #2
    If I were to use this I would like to ask if these is possible:
    1) How does it "update" instead of "Create" new Contact/Accounts? Email? Phone? IP? Serial ID we create? Unique ID generated?
    2) Can it update to existing Contact/Accounts would be follow up question.
    3) Can it support other field without need to be develop? For example, one field that I see missing in there is, a "Description" field, which user can make delivery note like, "OK to deliver unattended" or "Call me when you arrive".

    But looking good!

    Comment

    • emillod
      Active Community Member
      • Apr 2017
      • 1405

      #3
      Hello esforim
      thank you for your comment.
      1. It can update Orders, but not contact/account. When new order shows up, script search contact based on email address, then assign the account which is assigned to contact. If there is no contact with such email address, it's creating new contact with account.
      2. It doesn't, but it's a good idea. I'll work on this today.
      3. There is no way to add new fields without coding, because WooCommerce have own structure of fields and fields have own format. Note field is there, but i forgot to add it to layout

      There is an idea to add support for multiple stores, thanks to that, you'll be able to fetch orders from many websites and gather them in one EspoCRM. For me the most important thing is to have everything in EspoCRM. Thanks to that, i can run automations, send mass emails, etc. WooCommerce (WordPress) to do that, needs plugins, additional coding, etc. EspoCRM only needs Advanced Pack
      Last edited by emillod; 11-18-2022, 05:54 AM.

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