Announcement

Collapse
No announcement yet.

Issue with download last allowed extension from portal.espocrm.com

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Issue with download last allowed extension from portal.espocrm.com

    Hello yuri

    my client have few instances of EspoCRM, for each instance he buyed seperate license. One of licenses expired at 08.2020. Now he asked me for update all extensions. i don't have problem with active licenses, because i just download the newest package. I have problem with expired package, because after i click "download" next to expired package, portal download the newest version of Advanced Pack with different (active) license key. I tried to found which version was last in august 2020, but unfortnatelly you don't have dates in release notes.

    So:
    I want to report a bug, if client have more than one license for extension, and one is expired, he'll want to download last available package, he can't.
    Also i want to ask you which version i should download for this client to not violate license

  • #2
    I have tested the download feature of the expired licenses. I can download the last available release package. It works as expected.
    Could you try one more time.
    If it fails, please send me your username and password to the portal.
    Job Offers and Requests

    Comment


    • esforim
      esforim commented
      Editing a comment
      From the way I read it, emillod can download the latest version all active/expired license... however he need the latest version back before date: 08.2020 for just one of the license, but he can't, only latest version is available (?)

      Correct me if I'm wrong emillod.

  • #3
    Hello guys.
    it looks like i can download expired version, BUT portal generate package with license key of active license. I think so. tarasm i send you a video how it looks from my point of view.

    Comment


    • #4
      Weird. Now it looks okay. Probably my mistake. I'm sorry! Weird O.o I'm getting too old for this.. haha

      Comment


      • esforim
        esforim commented
        Editing a comment
        Don't retire too soon.
    Working...
    X