Outlook Integration - Multitenancy Account

[Nishan Perera]

Hi,

I have a question on Outlook Module, Could you please explain me Why is the multitenancy account is requesting ? Since there are some security that we have to consider appreciate the explanation on this.

[Nishan Perera]

can anyone advice me on this. I need to explain the team on this. and I dont have any idea.

[espcrm]

As it is a paid extensions perhaps Ticket Support might get you a quicker response.

[Maximus]

Hi Nishan,
It is just the option in the Outlook Integration. You can select a proper tenant in the Administration -> Integration -> Outlook -> Tenant.

[Nishan Perera]

Hi Max, I understood that its is a option. And I want to know why we need to use it ? What is the purpose of having multi tenet app in azure for espocrm.

[Maximus]

In Azure side you may select a tenant you need. In the manual https://docs.espocrm.com/extensions/...on/setting-up/ there is no a mandatory condition that the Azure side tenant should be only multitenant.

[Nishan Perera]

Hi Max,

Regarding to the Quez https://forum.espocrm.com/forum/gene...unt-help-error You said this

"It seems you need to switch to multi-tenant app. Please read this https://docs.microsoft.com/en-us/azu...e-multi-tenant."

Any comment on this ?

[Maximus]

Hi Nishan,
I know that I suggested you do that, cause the error statement said: "(Espo+CRM)+is+not+configured+as+a+multi-tenant+application"
I assumed that you have to try to switch it to a multi-tenant mode to make things work.