Announcement

Collapse
No announcement yet.

Want to check specific Google functionality before purchase

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Want to check specific Google functionality before purchase

    Will the Google or Outlook extensions update events such as recurring notices ... are they set only on the Google or can they be set EspoCRM side .. Thanks

  • #2
    Hello,
    Google/Outlook integrations don't support recurring notices events. Please read this to find more about these integration packs:
    Google Integration Pack https://www.espocrm.com/extensions/google-integration/
    Outlook Integration Pack https://www.espocrm.com/extensions/outlook-integration/

    Also, you can register your own Personal Demo Account in order to test these extensions https://www.espocrm.com/cloud-registration/?plan=demo.

    Comment


    • #3
      Thank you ... but if they are setup on the Google calendar will they be synced to EspoCRM ? And thereby get notifications ?

      Comment


      • #4
        > but if they are setup on the Google calendar will they be synced to EspoCRM

        Yes. If you create an event on the Google Calendar side it will be synced to EspoCRM upon the Google Calendar Sync job execution (See Administration -> Scheduled Jobs).

        > And thereby get notifications ?

        Unfortunately not. But you can:
        1. Configure IMAP connection in the Personal Email account for your user.
        2. Press Send Invitation upon the event creation so the invitation will be sent to the user's email box. After this invitation will be synced to EspoCRM by IMAP connection and your user will receive a notification about it. So this is the way how your user can be notified.

        Also, you can try to create a Hook that will creat such notification https://docs.espocrm.com/development/hooks/.

        Comment


        • #5
          Thank You

          Comment

          Working...
          X