Extend advanced pack expiration

[Nishan Perera]

Hi,

Is it possible to extend advanced pack expiration ?

Or what is the process to renew the expired extension ?

[espcrm]

I believe you just buy another year of it.

My understanding is that you don't need to renew it unless you want to download an update.

[Nishan Perera]

I believe you just buy another year of it.

My understanding is that you don't need to renew it unless you want to download an update.

means I need to buy new one after expired for get new updates ? If I install new Advanced pack, will it effected to the the existing reports,bpm, etc ?

[espcrm]

Yes, if there is no update (or no update that you want) you don't need to purchase it and just use the existing version. Not unless you want to. I'm not sure how noticeable the Expire date is, your client/customer might complained, "why it is expired?" to you and you have to explain that to them before or after they see it.

I personally don't have any of the pack so I'm not sure how it will affect your data, I assume nothing will be affected (not unless it a bug). The data should still exist and uninstalling extension shouldn't (from a design point of view) clean/wipe the data.