Why a "After record updated" type workflow can not be triggered by "System" update?

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  • chrisjiang
    Member
    • Dec 2018
    • 88
    #1

    Why a "After record updated" type workflow can not be triggered by "System" update?

    Hi,

    I have a workflow with "After record updated" trigger. It works fine when a record is updated by users except "System" (I have another workflow which makes automatic updates on record and such updates will be done by "System"). When updates done why "System" the workflow can not be triggered.

    Anything I did wrong or this is a bug?

    My "After record updated" workflow is as the following screenshot:

    1 Photo
    Tags: None
    • yuri
      Member
      • Mar 2014
      • 8440
      #2
      Hi,

      Workflow Update Record doesn't trigger another workflow. It's by design. You can call another sequential workflow with the same actions.
      If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

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        • chrisjiang
          Member
          • Dec 2018
          • 88
          #3
          Originally posted by yurikuzn
          Hi,

          Workflow Update Record doesn't trigger another workflow. It's by design. You can call another sequential workflow with the same actions.
          Got it. Thanks for the clarification!

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