Outlook and correlation ID

[item]

Hello Teams,

since some week.. we have a problem outlook integration. (maybe since migration and update of php to 7.3 and new server with ssd)
in log i have :

[2020-01-28 10:25:02] Espo.DEBUG: Outlook: Refresh token action for client XXXXXXXXXXXXX; Response: {"result":{"error":{"code":"TokenExpired","message":"The token has expired.", error="invalid_token"
[2020-01-28 10:25:02] Espo.NOTICE: Outlook: Refreshing token failed for client XXXXXXXXXX: {"result":{"error":"invalid_grant",
[2020-01-28 10:25:02] Espo.NOTICE: Outlook: Ping failed for client XXXXXXXXXXXXXXX: Oauth: Error after requesting GET https://outlook.office.com/api/v2.0/me/calendars; Reason: The token has expired.. [] [] 

And on office, he ask :
If the problem corresponds to a user sign-in, enter the correlation ID and timestamp for that sign in. Enter the correlation ID

What is correlation ID ? Any suggestion how resolve this ?


Regards

[yuri]

Hi,

Does it happen after user tried to disconnect and connect again?

[item]

Thanks Yuri... that's resolved issue

disable...save... enable...connect...save

Regards