Problem with SMS messages

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  • jpennington
    Member
    • Jun 2018
    • 52

    Problem with SMS messages

    Whenever I try to create or respond to an SMS, the UI freezes with "loading" showing. Anyone have any idea of how to fix this?
  • tarasm
    Super Moderator
    • Mar 2014
    • 573

    #2
    Please let me know more details and screenshots:
    1. Do you mean SMS via Twilio?
    2. What is your EspoCRM version?
    3. What is your VoIP Integration version?
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    • jpennington
      Member
      • Jun 2018
      • 52

      #3
      Yes SMS via Twilio. I have everything at the current version.

      Comment

      • tarasm
        Super Moderator
        • Mar 2014
        • 573

        #4
        Just tested, all works fine for me. Could you open DevTools (F12 in Chrome) and create screenshots with the issue.
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        • jpennington
          Member
          • Jun 2018
          • 52

          #5
          Here it is

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          • tarasm
            Super Moderator
            • Mar 2014
            • 573

            #6
            Thanks. We will investigate the problem
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            • tarasm
              Super Moderator
              • Mar 2014
              • 573

              #7
              New release 1.12.1 of VoIP Integration extension is available. Please upgrade it and check if your issues are fixed.
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              • jpennington
                Member
                • Jun 2018
                • 52

                #8
                problem is still occurring

                Comment

                • tarasm
                  Super Moderator
                  • Mar 2014
                  • 573

                  #9
                  It might be a cache problem. Try to open your EspoCRM instance in incognito mode in your browser.
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