Voip extension with Avaya

[Nishan Perera]

Hi,

I just want to know does voip extension works with Avaya system ? Is it possible to connect espocrm with avaya? If yes let me know how ??

[Nishan Perera]

Hi, Waiting for advice.

[Maximus]

Hello,
VOIP is integrated only with these servers and services for now https://www.espocrm.com/extensions/voip-integration/.

[Vartika]

Hi Maximus,

How system will facilitate to integrate the existing VisiDialer with ESPO CRM ?Can you please help me?

[Maximus]

Hello,
EspoCRM has a VoIP integration pack that supports integration with such servers and services as Asterisk, Twilio, Starface, Bonotel https://www.espocrm.com/extensions/voip-integration/.
If you want to make your own integration you can extend the VoIP Integration extension. In this way, you will need to make a little code change to add a new integration. But note, if you use our VoIP extension to create your own integration, you will be able to use it for your own purposes only. This means that you cannot sell this integration to a third party person / company according to a license policy.

[MJazar]

We already have the VOIP extension and we need to enable AVAYA integration please let me know how much time/money you will need to enable it ?