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No VOIP Integration Option Available

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  • No VOIP Integration Option Available

    Hi. I was going to purchase the VOIP Extension.
    But then I realized there is no VOIP Integration option in my CRM free version 5.1.2.

    See the attached image. It just shows Google Map Integration and it does not show VOIP Integration option.

    What should I do? I want to make sure that the VOIP extension will work with my CRM before I buy the VOIP extension.

  • #2
    Hello.

    What kind of VoIP you are going to use: Asterisk, Twilio, etc.?
    The VoIP integration is not supported for your EspoCRM version. If you want to use the VoIP Integration Pack, we recommend you to upgrade your EspoCRM to the latest version.
    If you want to try how it works, I suggest you to make a free trial 30-days account on our cloud https://www.espocrm.com/cloud-registration/. Don't forget to check the box with VoIP Integration Pack in the bottom of the registration form.

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