BPMN: unable to set reminders on task creation

[michib]

Hi,

As part of a flowchart I need to create a task (see screenshot) and assign a reminder to it. I don't know why in this particular case i'm not getting my reminder set.... In other simple cases it works like a charm. Any ideas?

thanks,
regards
Michele

[michib]

Hi,

I started digging into this issue which seems really silly.
I see that application/Espo/Modules/Advanced/Core/Workflow/Actions/BaseEntity.php is used to getValue() for the new Task entity so I traced with a print_r() what is the result there and what is the return of GetDataToFill():

[2019-04-02 14:43:25] Espo.DEBUG: Workflow\Actions\BaseEntity: getDataToFill() Array (     [name] => Reperire materiale     [dateEnd] => 2019-04-03 14:43:25     [description] => - Invio richiesta per materiale.  - Una volta ottenuto il materiale è caricato su dropbox, cartella cliente.     [reminders] => Array         (             [0] => stdClass Object                 (                     [type] => Email                     [seconds] => 3600                 )          )  )  [] []

This seems ok and in application/Espo/Modules/Advanced/Core/Workflow/Actions/CreateEntity.php : 36 is immediately passed into set() method of newEntity.

 $newEntity = $entityManager->getEntity($linkEntityName);  
$data = $this->getDataToFill($newEntity, $actionData->fields);
$newEntity->set($data);

So I traced before newEntity->save print_r of newEntity->get('reminders') and...

[2019-04-02 15:10:35] Espo.DEBUG: Workflow\Actions\createEntity newEntity->get('reminders'): Array (     [0] => stdClass Object         (             [type] => Email             [seconds] => 3600         )  )  [] []

It seems ok... so why the final task (== newEntity) did not have it????
It seems that reminders is not storable in task entity def so where is it saved?
Any ideas where to look?

regards,
Miche

[michib]

Hi,

Problem solved thanks to Yuri.
It was tricky: setting reminders for a task requires having an assigned user to the task too. So the solution was to add a 3rd action to the task adding the reminder after the 2nd that assigned the user via auto-assignment rule.

Michele