Questions about MailChimp integration

[olamborelle]

Hi,
Before we decide to go for the advanced pack, some questions:
- is it possible to use EspoCRM to manage contacts, targets lists, campaigns, etc... but MailChimp to create the emails to be sent?
(it resolves our difficulty with creating responsible emails in EspoCRM).
- would then the results of the MailChimp campaign be automatically synced back to Espo (opened, clicked, bounced,... I guess unsubscribed use anyway the EspoCRM link so no need to track this in MailChimp).

Thanks,

Olivier.

[tanya]

Hello,
yes, you are right.
You can manage target lists and sync target lists from EspoCRM to MailChimp, create MailChimp Campaign in EspoCRM. But create a template for campaign and send it you can only from MailChimp.
After campaign sent, the results of the MailChimp campaign be automatically synced back to Espo (opened, clicked, bounced,...)

https://www.espocrm.com/features/mailchimp-integration/