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Reports Not Honoring ACL

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  • Reports Not Honoring ACL

    Hi

    I've created a report groups assigned users and statuses of Cases. The report works fine, but a user in one team can view the stats of users in another team. He can even view the data of a case even though the system says access denied. I'll include screenshots below to illustrate:

    Note that on the last screen an Access Denied error is shown, but some of the information is still shown

  • #2
    Hi,

    ACL is not applied to Grid reports. You can create multiple reports with different teams filters.

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    • #3
      I'm using version 1.30.7

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      • #4
        Hi Yuri

        I'll implement it like that then, any plans to support ACL in grid reports? Because any report I add will have to be added 10x at the moment

        Kind regards

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        • #5
          Hi,

          Yes, we do plan. The problem we see that the same report will show different result for users that can confuse. We need to make it to be explicit.

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          • #6
            It will be done in the next release as an additional parameter 'Apply ACL'.

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            • #7
              That would be awesome!! Thanks Yuri

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